Community Manager
Our Managers treat their portfolio as if it is their own company. They work closely with their Boards to make the best business decisions for their communities. Among many other tasks, our Community Managers attend Board meetings, conduct property inspections, advises and guides the Board of Directors in making good business decisions. Status reports of Work Orders, Non-Compliant Homeowners, and all Action Items from the previous meeting are provided at each Board Meeting.
Administrative and Maintenance Coordinators
Our Administrative and Maintenance Coordinators assist homeowners directly as well as provide support internally for our Community Managers.
The Administrative Coordinators assist in drafting and distributing letters and notices and providing any forms and applications to homeowners. Additionally, they are in charge of answering general questions in regard to the community and handles the distribution of keys, parking permits, and gate remotes. They will also update your Community website if your Association has opted to have one.
The Maintenance Coordinators assist in creating property inspection reports, helping create work orders, and following up with vendors to provide a status to the Community Manager and the Board of Directors. They are in charge of all maintenance requests from homeowners. Finally, they are tasked with drafting violation and hearing letters with assistance from the Community Managers.
Accounts Payable Specialist
Your assigned Accounts Payable Specialist will process invoices and send to the Treasurer twice per month for electronic approval.
Accounts Receivable Specialist
Your assigned Accounts Receivable Specialist will assist your Homeowners with any questions they have regarding their monthly HOA dues.
Escrow Manager
Our Escrow Manager works closely with Escrow and Title Company whenever a change of ownership occurs.
Assessment Recovery Manager
Our Assessment and Recovery Manager tracks and processes all delinquent homeowners. We handle everything up to and including recording liens on properties. By doing this in house, as opposed to a law firm, we save our clients thousands of dollars. We are the only HOA Management Company in San Diego County that has in-house delinquent tracking. This department will also attend and represent the HOA in Small Claims Court.
Accounting Department
Our Director of Finance oversees the Department of Finance including Assessment Recovery and Escrow. The Director supports our Community Managers by working directly with Board Members and assisting them with their financial matters as needed.
Our Controller oversees our Accounts Payable Department and also generates monthly Financial Statements and provides to the Board of Directors one week prior to the board meeting.
Our Assistant Controller shares in the generation of monthly Financial Statements for the Board of Directors.
