Homeowner’s Associations (HOAs) are created when real estate developers build townhouses, homes, or condos. People who buy the property must join the HOA and abide by any rules set by the board. Additionally, all owners must pay dues at certain times. Officers are voted into the association by the homeowners and assist with maintaining the appearance and repairs of the community. HOAs typically have managers as well. There are many communities in San Diego that have excellent management within their Homeowner’s Associations, which allows these homes to remain well maintained and beautiful.
HOA managers have several responsibilities to the community and aid the board in completing them.
- Maintain communication between homeowners and the board.
- Serve as mediators between homeowners, the board of directors, and vendors.
- Take calls and log any owner communication.
- Manage insurance claims and coverage.
- Advise the board on official documents.
- Refer homeowners and the board to any professionals they may need.
- Financial Management
- Collect dues.
- Set a budget and ensure it is maintained.
- Ensure tax forms are correct and filed in a timely manner.
- Pay bills or make sure they are paid by an outside financial company.
- Produce financial reports.
- Property Maintenance
- Hire, supervise, and terminate HOA employees.
- Deal with emergency situations.
- Supervise contracted employees, such as landscapers.
- Research any complaints and find solutions.
- Record Keeping
- Maintain files for all owners within the community.
- Organize and file all records for the association.
- Process any legal applications, such as the Architectural Control Committee.
Hiring an Excellent HOA Manager
Finding a manager for an HOA is a task completed by the board of directors. They often hire a property management company to take care of the responsibilities they can no longer handle themselves. The board of directors usually follow certain steps to find a good company.
- They need to know what responsibilities they need to delegate before performing a search. This way they can inform the company what they need taken care of on a daily basis.
- They find out if their state requires any specific management licensing before signing a contract with a management company.
- Ensure that the company does background checks on all employees.
- They request a fee breakdown and schedule, allowing them to see any hidden fees up front.
- The contract is negotiated with a 60-90 day termination period. If things don’t work out with the company, they have time to find an adequate replacement.
HOA management ensures that properties are maintained and that operations run smoothly. It’s important to find a community with a stable HOA and an excellent manager. San Diego has multiple communities that conduct their operations professionally.